Free Support

Access to our Forum, API Documentaion and Wiki.

Getting started

Get to know the basics and start building

iOS SDK Android SDK Unity Plugin

Full Documentation

Access to our extended documentation



Wiki

API documentation

Jump into the Kudan API documentation

iOS API Android API
Unity API KudanCV API

Kudan Forum

Ask questions about Kudan AR and Kudan CV on our public forum.



Forum

Paid support

Get in touch with our developer team.

Kudan's Technical Support teams help you with :

  • Build issues that are related to AR SDK or CV SDK,
  • Tracking down logic bugs that are related to how AR SDK or CV SDK is used
  • Platform (Android / iOS) issues that are related toAR SDK or CV SDK.
  • Advice on the best approach in terms of speed and design of a solution that uses our SDK.

However, we do not support :

  • Rendering issues when using Unity plugin - only tracking / recognition issues are supported.
  • Platform (Android / iOS) issues that are not related to AR SDK or CV SDK.
  • Editing a 3D model so that it is optimised for mobile use.

From more details have a look at the Kudan Software Support Agreement PDF


Business hours are 10:00 GMT through to 17:00 GMT. Issues submitted outside of these hours will be treated as submitted at 10:00 GMT.


Support is provided in English only.

How to buy a ticket?

If you are interested in contacting our team, buy a ticket.